There are many regulatory requirements to consider and satisfy when deploying and operating ServiceNow® in a GxP environment, such as in biopharmaceutical, medical devices, and related industries under the FDA, EMA, and other regulations. This requires more rigorous planning, implementation, testing, and documentation.
for Life Sciences
snow aid can help you every step along the journey with the services we provide below:
From the creation of the Validation Master Plan (VMP), Test Plan, and other required documentation to the completion of the Test Summary Report, Traceability Matrix, and Validation Summary Report, snow aid, in close collaboration with your IT and Quality teams, can help you with
Risk assessment to determine and document what may need to be validated and how.
Technical contents related to ServiceNow architecture and dependencies.
Leveraging ServiceNow® CORE (Compliance Operations Readiness Evidence) for Life Sciences.
Project Management Support
Whether you are using the project management applications in ServiceNow® or other enterprise PPM tools, snow aid, in close collaboration with your PMO and implementation partners, can help you with
Gathering and documenting User and Functional Requirements.
Documenting Detailed Design Specifications based on configuration changes.
Project planning and execution in sync with validation activities.
Testing is an essential part of any ServiceNow deployment that ensures defect-free delivery of user requirements. snow aid, in close collaboration with your Testing team, can help you with
Test strategy and planning, including which tests are needed when, applying risk-based approach as appropriate.
Creation of test cases and scripts.
Execution of test scripts, automating as appropriate.
Training and SOP Support
Training is a key prerequisite for deploying a GxP system along with its related processes. snow aid, in close collaboration with your Training team, can help you with
Training strategy and planning, including trainee analysis, formats and media.
Creation of effective training materials, such as job aids, instruction guides, and videos.
Documentation impact analysis to assess what other documents many need to updated.
Updating SOPs and other impacted documents.
Creation of Standard Change SOP to streamline low-risk ServiceNow changes.
For more information, please
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